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Air Canada Vacations

Paradisus Cancun

 
5 stars

Location

  • 17 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Cancún
  • 1.5 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
  • 4 km from El Rey Archaeological Zone

Address

Blvd. Kukulkan km. 16.5, Zona Hotelera, Cancun Quintana Roo. CP: 77500.

Hotel description

Paradisus by Meliá redefines the all-inclusive concept, blending refined luxury with immersive experiences that connect guests to each destination. Resorts feature world-class amenities, from expansive pools and serene spas to entertainment hubs and wellness programs. Accommodations range from spacious suites to exclusive categories like The Reserve (an adults-only sanctuary and Family Concierge (personalized perks for multigenerational stays).
Perfectly situated on the soft white sand beaches of Cancun, this exclusive beach resort provides the perfect accommodations for your vacation getaway. Guests will love all that this beautiful resort has to offer such as:

  • Luxury, Redefined Beyond All-Inclusive
    • Paradisus re-imagines the all-inclusive concept, combining immersive luxury with thoughtful experiences tailored to elevate every stay.
  • World-Class Amenities
    • With cutting-edge facilities, including serene spas, expansive pools, and entertainment hubs, Paradisus provides everything needed for a seamless and indulgent vacation.
  • Luxury Accommodations
    • Spacious suites offering premium comfort, modern amenities, and direct access to the resort’s spectacular surroundings.
  • Gourmet Dining & Sophisticated Bars
    • A variety of international dining options and luxurious bars 
  • The Reserve: An Exclusive Adults-Only Oasis
    • An elevated retreat offering private pools, exclusive lounges, and serene adults-only spaces designed for ultimate relaxation and exclusivity.
  • Family Concierge Elevated Perks for Families & Groups
    • Tailored for families and groups, with spacious accommodations, specialized activities for all ages, and personalized concierge services that ensure every detail is considered

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited domestic and imported beverages (Some premium beverages may have an extra surcharge)

Additional inclusions

  • WiFi throughout the property

Upgrade your stay

The Reserve and Family Concierge Room Category Inclusions

UPGRADED GUEST EXPERIENCES & SUITES

The Reserve Inclusions:

An immersive vacation experience for adults and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking into one of The Reserve room categories will receive the following exclusive services and amenities:

  • Private lounge - cocktails and snacks throughout the day
  • Pool concierge
  • Exclusive poolside bali beds (subject to availability with prior reservation)
  • Exclusive beach area with waiter service
  • Exclusive pool with bar or swim-up bar
  • Personalized turn-down service
  • Exclusive restaurant - Sante
  • Assistance with priority reservations for restaurants
  • Nespresso coffee machine
  • Superior personalized minibar
  • Destination concierge service in person & via instant messaging
  • One water ritual during stay at YHI SPA (subject to availability)
  • One complimentary dinner at Sal Stake Cave (set menu including house beverages/spirits) - not applicable to groups
  • Bathrobes and slippers
  • e-Concierge assistance prior arrival
  • Daily activities program
  • Superior in-room amenities
  • Wireless Bluetooth speaker

Applicable to the following room categories: The Reserve Adults Only Junior Suite Sunset View, The Reserve Adults Only Junior Suite Ocean View, The Reserve Adults Only Suite Sunset View, The Reserve Adults Only Suite Ocean View, The Reserve Adults Only Master Suite Sunset View, The Reserve Adults Only Master Suite Ocean View

Family Concierge Inclusions:

An immersive vacation experience for adults, families, and groups. The Family Concierge offers opportunities for guests to reconnect and create everlasting memories. Guests booking Family Concierge room categories will receive the following exclusive services and amenities:

  • Private lounge - cocktails and snacks throughout the day
  • Exclusive lounge private check-in/out
  • Pool concierge
  • Exclusive poolside bali beds (subject to availability with prior reservation)
  • Exclusive beach area with waiter service
  • Personalized turn-down service
  • Exclusive restaurant for breakfast - Vibra
  • Assistance with priority reservations for restaurants
  • Nespresso coffee machine
  • Superior personalized minibar and children options
  • Destination concierge service in person & via instant messaging
  • One water ritual during stay at YHI SPA (subject to availability) - adults only
  • One complimentary dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only - not applicable to groups
  • Bathrobes and slippers for adults and children
  • e-Concierge assistance prior arrival
  • Superior in-room amenities
  • Wireless Bluetooth speaker

Applicable to the following room categories: Family Concierge Junior Suite Sunset View, Family Concierge Junior Suite Ocean View, Family Concierge Suite Sunset View, Family Concierge Suite Ocean View, Family Concierge Two Bedroom Sunset View, Family Concierge Two Bedroom Ocean View

*Please note that inclusions are subjected to change without prior notice.

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 773
Number of restaurants: 12
Number of bars: 7

Best For...

Exclusive perks

Family

Luxury

Spa

Wedding & honeymoons

2SLGBTQIA+ Resorts

More

Promotions

US$200 Resort Coupons - 2026

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

More
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Junior Suite Sunset View

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Ocean View

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Family Concierge Junior Suite Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Concierge Junior Suite Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Concierge Suite Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Concierge Suite Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Concierge Two Bedroom Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Living area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Concierge Two Bedroom Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-sized bed and 2 double beds
Other areas: Living area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Junior Suite Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Junior Suite Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Suite Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Suite Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Master Suite Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Master Suite Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Tea kettle, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Premium Master Suite Sunset View

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Premium Two Bedroom Master Suite

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Premium Suite Sunset View

Meal plan: All-Inclusive Plan
Room view: Sunset view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Restaurants & Bars

Restaurants

12 dining options
  • Gastro Hall - Buffet - International
  • Vibra - À la carte - International - Exclusive for Family Concierge guests during breakfast hours.
  • Kao - À la carte - Japanese
  • Zesty - À la carte - American
  • Blue Agave - À la carte - Mexican
  • Sante - À la carte - Mediterranean - Exclusive for The Reserve guests.
  • Agua Marina - À la carte - Seafood
  • Capella - À la carte - Italian
  • Sal Steak Cave - À la carte - Steak House - Adults-only ($)
  • Twe12lvet - Snack bar - Ice cream
  • The Shack - Snack bar - International
  • Nespresso Corner - Cafe

Bars

7 bars
  • Lobby Bar
  • Wellness bar
  • Cocktail bar
  • Pool Bar
  • Lounge Bar
  • The Reserve Bar
  • Kanna Beach Club ($)

Activities

Pools

5 pools
  • Outdoor pool
  • Kid's splash pad
  • Outdoor kid pool
  • Wading pool
  • Outdoor pool - Exclusive for The Reserve guests.

Motorized and non-motorized water sports

  • Watersports

Land activities

  • Cooking lessons
  • Tennis
  • Wine tasting
  • Volleyball

Entertainment

  • Baby Club
  • Live shows
  • Kid's Club
  • Pool parties

Health and Relaxation

  • Fitness centre
  • Spinning class
  • Spa ($)
  • Pilates class
  • Yoga

Other facilities & services ($)

  • Wedding packages and services
  • Babysitting service
  • Gift shop
  • Beauty salon
  • Car rental service
  • Meeting facilities
  • Laundry service
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • Preferred room location (based on resort layout and room category booked, subject to availability)
  • Early check-in/late check-out (subject to availability)
  • 20% off spa treatments (not applicable to packages or promotions)
  • Welcome amenity

Valid for travel completed by October 31, 2026. 

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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US$200 Resort Coupons - 2026

Receive US$200 in resort coupons when booking a minimum stay of 3 nights!

Booking Window: July 14, 2025 - December 22, 2026
Travel Window:   January 01, 2026 - December 22, 2026

Booking Window: November 25, 2025 - December 31, 2026
Travel Window: December 23, 2026 - December 31, 2026

Resort Coupons Distribution

  • Room upgrade: US$50 (1 Coupon)
  • YHI Spa treatment: US$120 (4 Coupons of US$30)
  • F&B premium products: US$30 (2 Coupons of US$15)
Terms and Conditions:
  • This offer is not combinable with other promotions valid at the time of booking, nor same service/product
  •  3-night minimum stay required
  • Resort coupons cannot be applied to retail products
  • Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
  • Resort coupons cannot be exchanged for cash money
  • One coupon can be used per service and must be presented at the moment of service request
  • Spa coupon applies for treatment with minimum of 50 minutes
  • Resort coupons apply for all room categories
  • This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time 
  • This offer applies for individual reservations, leisure groups & weddings.
  • In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
  • All services require a reservations and are subject to availability
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